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Coronavirus (COVID-19) Information

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Mayor's COVID-19 Bulletins 

Mayor Stephen Molnar releases a new COVID-19 bulletin each week.

Read latest

 


Face Coverings Required in Enclosed Places

Southwestern Public Health has issued a letter of instruction for all businesses in Oxford County, Elgin County and the City of St. Thomas to mandate face coverings in enclosed public spaces. 

The instruction takes effect at 11:59 p.m. on July 30, 2020 and includes a one-week grace period to allow businesses time to prepare. Policies must be in place by 12:00 a.m. on August 6. 

All commercial establishments, public transit, and commercial service vehicles are instructed to implement two policies: one that requires everyone to wear face coverings while in enclosed public spaces, and a second for public health measures in enclosed employee spaces that are not accessible to the public. This second policy focuses on physical distancing, face coverings when physical distancing is not possible, enhanced cleaning and disinfecting, and requiring staff who are sick to stay home while advising they be tested for COVID-19.

Learn more: 


Important Community Information

(last updated October 27, 2020)

Access to Town Facilities

In an effort to protect the community, public access is limited at some Town facilities and social distancing measures are required. *As a public service, we are updating this table with information from our community partners as it becomes available. More detailed information may be available on these partners' websites.

 

 Offices
 Cemetery Office (Simcoe Street)

Open Monday to Friday (excluding holidays) from 9:00 a.m. to 1:00 p.m.

Office entry is limited to one family (maximum two people) at a time. Appointments recommended. Call 519-688-3009 ext. 4282 for details.

 Community Centre Offices (45 Hardy Ave)
Open by appointment only. Call 519-688-9011 for assistance.
 Corporate Office (200 Broadway)
Open by appointment only. Call 519-688-3009 for the corporate directory or to speak with a customer service representative. 
 Customer Service Center (10 Lisgar Ave)

Open with capacity limits in place. 

  • Maximum of 2 customers at a time at main service desk
  • Maximum of 1 customer at a time at building/bylaw desk
 Fire Hall (Concession Street)
No public access. Call 519-688-3009 for assistance. In an emergency, call 911.
Operations Building (Spruce Street)
No public access. 
 
 Cultural Facilities
 
 Annandale NHS (30 Tillson Ave.)

The Pratt Gallery is open by appointment with a new exhibit. The historic home portion of the site is currently closed to visitors. Call 519-842-2294 for details.

Learn more 

 Station Arts Centre (41 Bridge Street W.)
Call 519-842-6151 or visit www.stationarts.ca for details.
 Recreation Facilities   
 Lake Lisgar Waterpark
Closed for the remainder of 2020
 Tillsonburg Community Centre (45 Hardy Ave)

Indoor pool

- entry/exit is from exterior doors by the shallow end of the pool only (across from tennis courts)

- program booking prior to arrival due to capacity limits

- screening for participants

Learn more

 

Arenas

- check with your sports organization for entry details (i.e. hockey, figure skating, ringette)

- no community skates at this time

- mini pad is available for booking by calling 519-688-9011 

 

Health Club

- limited capacity

- booking prior to arrival due to capacity limits

- no change rooms available

Learn more

 

Programs/Classes

- limited capacity

- booking prior to arrival due to capacity limits

Learn more

 

Senior Centre

- resuming limited programs in October

Learn more

 

 Other Recreation Facilities
The following recreation facilities have reopened to the public. Please maintain a two (2) metre distance from other users at all times, and use caution at entry and exit points. 
  • Basketball courts 
  • Benches
  • Dave Johnson Memorial Dog Park
  • Disc Golf at Coronation Park 
  • Docks (Rowing Club, Gibson House)
  • Gazebo at Lake Lisgar
  • Gazebo at Bert Newman Park
  • Gibson House Dock
  • J.L. Scott McLean Outdoor Recreation Pad
  • Kinsmen Bandshell
  • Kolin Smith Memorial Skate Park and Pump Track
  • Memorial Park Pavilion
  • Optimist Ball Diamonds (located near skate park and tennis courts)
  • Optimist Tennis Courts 
  • Rowing Club Dock
  • Soccer Field at Gyulveszi Park
 Other Facilities
 Tillsonburg Regional Airport (244411 Airport Road)

The Skyway Cafe is open for take-out/patio service only. No inside seating. For more details, call 519-842-2929.

 Tillsonburg Transfer Station (50 Newell Road)

Yard Waste Depot is open Monday to Saturday, 9:00 a.m. to 8:00 p.m.

 

Large Item Depot is open Saturdays from 9:00 a.m. to 5:00 p.m.

 

 

Essential Services
EMS
Emergency response is currently unaffected.
Fire

Tillsonburg Fire and Rescue Services has cancelled public education visits and other community activities at this time.

Emergency response is currently unaffected.

Hospital

A COVID-19 Assessment Centre has opened in Tillsonburg. 

 

The Assessment Centre is located down the street from the hospital at 17 Bear Street. No referral is needed but for safety reasons, patients will be asked to schedule an appointment for testing. The Assessment Centre is open Monday through Friday from 8:00 a.m. to 4:00 p.m. To book an appointment for COVID-19 testing at the TDMH Assessment Centre call 1-855-905-6148.

Hydro

Service is currently unaffected. 

On April 16, 2020, Tillsonburg Hydro Inc. (THI) received a Decision and Rate Order, from the Ontario Energy Board (OEB), for an annual inflation-based increase to rates. In light of the COVID-19 pandemic, THI has decided to defer the implementation date of these rate changes from May 1, 2020 to November 1, 2020. THI is hopeful that this deferral will provide cash flow relief to our customers during this tough economic time. 

OPP

The OPP detachment building (90 Concession Street E., Tillsonburg) has enhanced screening procedures. 

The OPP is limiting the processing of routine criminal record checks/vulnerable sector checks. 

Learn more

 

For emergencies, please call 9-1-1. For all other police matters, please call 1-888-310-1122. For less serious incidents, report online by visiting opp.ca/reporting.

Emergency response is currently unaffected.

T:GO Community Transit
Beginning July 2, T:GO Transit will have a 10-passenger maximum capacity. Cleaning and disinfection of high-touch areas is being done every hour. Masks are required when using transit. Learn more at www.tillsonburg.ca/tgo
Water
Service is currently unaffected.

 

Support for Businesses

COVID-19 Resources for Business

The Town of Tillsonburg is working with the Tillsonburg District Chamber of Commerce and the Downtown Business Improvement Area to help support business owners through this challenging season.

A web page has been created to help you learn about the various government programs and support services that are being introduced from all levels of government. It will be updated regularly as new information becomes available.

View Resources

 

Other local resources

Support for Individuals

 

 Emergency Food and Shelter Programs
Helping Hand Food Bank - Existing Clients 

If you are a regular client, the Food Bank will be open Wednesdays from 12:00 p.m. to 4:00 p.m. Please have ID ready. You will be given a number and will wait outside until called. One client will be allowed in store at a time. All hampers will be pre packed and bread, meat and dairy added when the client comes. No special orders.

Helping Hand Food Bank - New Clients

If you are now in need of support from the Food Bank and have not accessed our services before, please call 519-688-3434 to set up an appointment. Leave your name, number and details and we will get back to you ASAP.

Salvation Army – Tillsonburg Community Services

Tillsonburg Salvation Army Community Services is open to assist clients with emergency food and shelter by appointment only. Please call 519-842-4447 ext 104 or email suzen_nagy@can.salvationarmy.org.

St. Mary's/St. Vincent De Paul

If you need emergency food, call 519-842-3224 for assistance

 

 Employment Assistance

Workers needed

Help keep Canada's food chain going! There are local jobs in agriculture with all COVID-19 protocols in place to keep you AND the food chain safe! If you're a student or an adult looking for employment, here are some organizations who can help.

 

Oxford

Tillsonburg Multi-Service Centre

Work in Oxford - Community Employment Services

Elgin

Employment Services Elgin

Norfolk

Community Career and Employment Services, Fanshawe

Ontario

 Financial Support
 Mental Health Supports

Walk In Counselling Services

Canadian Mental Health Association (CMHA) Oxford will be doing walk-in counselling through pre-booked telephone sessions starting Saturday, March 28. Individuals from Tillsonburg and area will be prioritized on Monday from 12:00 p.m. to 8:00 p.m. Book these sessions by calling 1-800-859-7248 ext. 210 and leaving your name and number.  A staff member will call back to arrange an appointment time. 

 

Other resources

Support for Seniors

Support for at-risk seniors

If you are a senior or know a senior or adult with disabilities who is experiencing financial challenges, unable to meet their nutritional needs, in need of assistance with transportation to access healthy food, help is available.

Learn more

 

Oxford County Community Support Services Network

Grocery Buddy Programs, Meal Delivery Programs, Wellness Checks, Care Giver Assistance, and more. Call 1-888-866-7518

 

Caregiver Support Resources

Community Support Services recently launched a Caregiver Support Portal providing valuable resources and support.

 Businesses Providing Services during COVID-19

 

 

Town of Tillsonburg Updates

Tillsonburg District Memorial Hospital Updates

Southwestern Public Health Updates

Government of Ontario Updates

Contact(s)