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Accessibility

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customer service centre with blossoms

Commitment to accessibility

When it comes to accessibility, the Town of Tillsonburg endeavours to:

  • Promote public awareness and sensitivity to all persons with disabilities
  • Identify, document, and address accessibility issues and concerns
  • Provide high quality services that are accessible to all persons within the community regardless of disability

To better serve you, we've enabled our website with speech capabilities and the Town will provide any of the materials on this website in an accessible format upon request.

BrowseAloud

BrowseAloud is now available on the Town website to increase accessibility.  

By downloading and installing the free Browsealoud software from TextHelp, you can simply point at text on our pages and it will be read aloud to you.

Resources

Resources
Accessibility Comment or Complaint Form
Should you have an accessibility related comment or complaint, please complete the Accessibility Comment or Complaint Form.
Accessibility Training for Municipal Employees and Volunteers

To comply with the requirements of Ontario's Accessibility laws, including that of the Accessibility for Ontarians with Disabilities Act (AODA), municipalities are required to provide training in regards to the provision of its goods or services to persons with disabilities to employees and volunteers who work with members of the public and/or participate in developing policies, practices and procedures which govern the provision of goods and services to the public.

Training shall focus on the requirements of the Integrated Accessibility Standard Regulations and the Ontario Human Rights Code as it pertains to persons with disabilities.

A copy of the Accessibility Training Material is available on-line for viewing by municipal employees, volunteers of the organization and the public.

 

 

 

 

 

Contact(s)