Connect2Rec Upgrade

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Connect2Rec logo on screen

It's time to create your new account!*

The Town of Tillsonburg has begun transitioning to a new cloud-based recreation management system.

The new system (Connect2Rec 2.0) will make it easier than ever for users to register for programs, book facilities and manage their account preferences online.

*Although COVID-19 is still affecting our operations, we're asking you to create your new account now so that you're ready when program registration resumes. 

Create account

 

How to create your new account

Creating your new account is easy! Just click on the "Create account" button above to get started. You can also review our Help Guide for step-by-step instructions.

View Help Guide

  

Connect2Rec 2.0 Highlights

  • Simplified login process with option to use email, Facebook or Instagram account
  • Sends automatic reminders regarding your account
    • upcoming classes
    • facility bookings
    • membership renewal
    • program changes including cancellation/rescheduling
  • Sends waitlist notifications when space becomes available in your preferred program
  • Book fitness classes and Health Club workouts online 
  • Book mini-pad and squash court online


What to expect

  1. In order to transition to the new system, the Town will be shut down the existing Connect2Rec portal effective May 1. You will not be able to access your account information after this date.
    • If you need information about your last registered swim level, email aquatics@tillsonburg.ca prior to June 1.
    • If you require a tax receipt for any program that has taken place between January 1, 2021 and May 1, 2021, you must request the receipt by email before September 1, 2021. Send you request by email to tccreception@tillsonburg.ca.

  2. Beginning May 10, members of the public will be encouraged to create a new account on the Connect2Rec 2.0 portal. If you currently have an account, you will receive an invitation to create your new account via email. Once your new account has been created with your current family details, users won't need to enter this information again unless the details change.

  3. Registration for the next season of recreation programs is anticipated to open on June 2.

 

Contact(s)