COVID-19, Health and Safety

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families playing in the water

COVID-19 Waterpark Safety Protocols

Due to COVID-19 we have  procedures to ensure your health and safety. In accordance with current provincial guidelines.

  • The pathway directly in front of Lake Lisgar Waterpark is the only entrance to the facility.
  • All patrons will be screened for COVID-19 symptoms upon arrival.
  • After you have checked in with our admission staff you will be directed to the west gate for entry into the Waterpark.
  • Participants are responsible for maintaining their own physical distance while at the pool. Participants must follow all posted signage.
  • We encourage you to wear a face mask if you’re able to when not in the water and when you can’t maintain the 2 metre physical distancing requirement.
  • Masks will be provided if you do not have one.
  • To reduce risk of exposure, our change rooms will not be open. Please come ready to swim and treat your visit like a day at the beach.
  • Washrooms will be available but usage will be limited to one person or family unit at a time.
  • When not in the water, participants will be required to use the grass area for lounging.
  • Limited equipment will be available and will be disinfected between use. We encourage you to bring your own equipment if you’d prefer to.

Further Information

  • The Board of Health recommends all swimmers take a shower before entering the water. Take your shower at home just prior to coming to the pool, or for your convenience, there is a shower on the pool deck.

  • Our concession booth will be open. Prepackaged foods and select drinks will be available for purchase. You are welcome to bring your own snacks if you prefer. No alcohol is allowed

  • At the end of your time slot a whistle will be blown to indicate the end of the swim. You will be directed to leave at the north gate of the facility.

  • During weather emergencies patrons who have driven to our facility will be asked to return to
    their vehicles until the emergency is over. Those who have walked to our facility will be kept safe
    in the building until the weather emergency ends.

Help keep our facility clean!

Maintaining a safe, clean facility is our top priority. Here's how you can help:

  • No smoking is permitted inside Lake Lisgar Waterpark at any time
  • Take a thorough shower before entering or re-entering the pool
  • Use a swim diaper for children who are not potty trained.
  • Do not come to the pool if you are not feeling well 
  • Do not spit, spout water or otherwise pollute the pool or deck 
  • Do not bring any glass bottles or containers into the park
  • Do not bring pets to the Waterpark - service animals welome
  • Tell staff if you notice an area that needs attention (garbage, washrooms etc.)

View a complete list of applicable provincial health regulations.

Contact(s)

Town of Tillsonburg
10 Lisgar Ave, Tillsonburg,
Ontario, N4G 5A5

Phone: (519) 688-3009
Fax: (519) 688-0759