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Fraud Alert - Tillsonburg Hydro

Posted on Saturday August 20, 2016

Please be advised that someone is currently contacting Tillsonburg Hydro Inc. customers and falsely representing themselves as Tillsonburg Hydro employees. The fraudulent call may come from a 1-800 number. Your call display may even show Tillsonburg Hydro. If you are contacted by someone claiming to be a Tillsonburg Hydro employee and demanding immediate payment to avoid disconnection or asking that you send immediate payment to a transit number or to provide a credit card number, please do not provide any personal information.

Although Tillsonburg Hydro does routinely contact customers regarding overdue balances, the utility NEVER ASKS for credit card or bank account information over the telephone by a live agent.

If you receive a call from someone claiming to represent Tillsonburg Hydro and have doubts about the origin of the call, hang up and call 519-688-3009, Monday through Friday from 8:00 AM to 5:00 PM.